Privacy Policy

 

This Privacy Policy governs the way CRMVILLAGE.BIZ SRL processes the information collected from users of the website www.crmvillage.biz. This “privacy policy” applies to the website and all products and services offered by CRMVILLAGE.BIZ SRL.

 

Personally identifiable information


CRMVILLAGE.BIZ collects personally identifiable information from Users in different ways, including but not limited to when the User:

• registers on the site;
• places an order;
• subscribes to the newsletter;
• responds to a survey;
• fills in a CRM form;
• and, in any event, uses a service or resource provided by CRMVILLAGE.BIZ .

Users:

• may visit our site anonymously;
• may choose whether or not to provide their personal data, knowing that if they decide not to provide it, they will not be able to obtain the services requested.

Personal information requested from users may include:

• first and last name;
• place and date of birth;
• tax code;
• address of residence or domicile;
• e-mail address (standard or PEC certified email);
• telephone number (mobile or landline).


Non-personally identifiable information


Whenever users interact with the CRMVILLAGE.BIZ website, CRMVILLAGE.BIZ may collect information that is not personally identifiable about users, such as:

• the name of the browser;
• the type of computer;
• technical information about users, such as links to the CRMVILLAGE.BIZ website, the operating system and Internet service providers used, and other similar information.

 

Web browser cookies


The CRMVILLAGE.BIZ website may use “cookies” to improve the user experience.

Your web browser places cookies on your hard drive for storage purposes, and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to notify you when cookies are sent. If you do so, please note that some parts of the Site may not function properly.

 

How we use the information we collect


CRMVILLAGE.BIZ SRL processes data collected from users for the following purposes:

• To improve customer service: the information you provide helps CRMVILLAGE.BIZ to respond to customer service requests and meet your needs more efficiently;
• To customize the user experience: the information we collect can be used in an aggregate form to understand how users, as a group and not as individuals, use the services and resources provided by CRMVILLAGE.BIZ;
• To improve the site: user feedback allows us to evaluate possible implementations and improvements of the products and services provided by CRMVILLAGE.BIZ;
• To process payments;
• To carry out promotions, contests, surveys or other initiatives organized by CRMVILLAGE.BIZ;
• To send periodic e-mails: these contain information and updates regarding any orders placed by users, and/or answer their questions, and/or respond to any further requests. If the user decides to join our mailing list, he or she will receive e-mails/newsletters that may include company news, updates, information about products or services, etc. The user has the right to unsubscribe from the mailing list at any time by simply filling out the field at the bottom of each e-mail/newsletter received. Alternatively, the user can contact CRMVILLAGE.BIZ through the references on the company’s website.

 

Protection of information


CRMVILLAGE.BIZ non vende, scambia o noleggia informazioni di identificazione personale degli utenti con terzi.

CRMVILLAGE.BIZ, in compliance with the provisions of Article 32 of the GDPR, implements appropriate technical and organizational measures to guarantee a risk-appropriate level of security, thereby safeguarding the confidentiality, integrity, availability and resilience of its processing systems and services. CRMVILLAGE.BIZ also guarantees the possibility of promptly restoring the availability of and access to personal data in the event of a physical or technical incident, and is also equipped with a procedure to regularly test, verify and evaluate the effectiveness of technical and organizational measures in order to ensure the security of processing.
The exchange of personal data, including any so-called sensitive data, between the CRMVILLAGE.BIZ website and its users takes place on a secure SSL communication channel, and is encrypted and protected with digital signatures.
CRMVILLAGE.BIZ ensures that anyone who acts under their authority and has access to personal data and does not process it unless instructed to do so by the data controller.

 

Sharing personal information


CRMVILLAGE.BIZ does not sell, exchange or rent users’ personally identifiable information to third parties.

Users’ personal data may be communicated: to employees and/or collaborators of CRMVILLAGE.BIZ who, in turn, may process them always and in any case in full compliance with the principles governing the processing itself, and within the established limits and for the purposes already indicated. They may also be communicated to professional companies/firms that provide assistance, consultancy or collaboration to the Data Controller in accounting, administrative, fiscal, legal, tax and financial matters, to Public Administrations for the performance of institutional functions within the limits established by law or regulations, and to third party service providers to whom the communication is necessary for the performance of the services covered by the contract. Personal data will not be disclosed. Furthermore, without the need for express consent, the Data Controller may communicate the data of the data subject for the purposes set out in letter a) of the paragraph entitled “Purposes of the processing for which the personal data are intended” of the Privacy Policy on the website, to Supervisory Bodies, Judicial Authorities, and all other parties to whom communication is required by law for the fulfilment of the aforementioned purposes.
CRMVILLAGE.BIZ may also share general aggregate demographic information that is not personally identifiable information about visitors and users with our business partners, trusted affiliates and advertisers.

 

Third party websites


The CRMVILLAGE.BIZ website may contain advertising references or other content referring to other websites and/or services provided by CRMVILLAGE.BIZ‘s business partners, suppliers, advertisers, sponsors, etc.

CRMVILLAGE.BIZ is in no way responsible for:

• the content of such external sites;
• links to such sites;
• the practices used by the websites linked to or from the CRMVILLAGE.BIZ site;
• the privacy and customer service policies adopted by such external sites.

Your browsing and interaction on any other website, including websites that have a link to our site, is subject to the terms and policies of that website.

 

Changes to this Privacy Policy


The provisions of this Privacy Policy may be subject to change.
CRMVILLAGE.BIZ will post any changes to this Privacy Policy on this page and, if the changes are significant, we will notify you with a more visible notice (for some services we will send you an email notifying you of changes to the Privacy Policy).

 

Acceptance


By using the CRMVILLAGE.BIZ website, the user declares at the same time to accept this “Privacy Policy” and/or the version of the same as periodically modified, updated and integrated.

 

Rights of the data subject


The persons who are the subjects of the personal data processed through the CRMVILLAGE.BIZ website (“data subjects”) have the right to know what data concerning them is in the company’s possession, why it has been collected, how it is processed, and how it is extracted and made available; and to obtain – if there is interest – its updating, rectification or integration. In case of violation of the law, the data subject has the right to demand its blocking, deletion or transformation into an anonymous form.
To exercise these rights, report problems or ask for clarifications on the processing of your personal data, please address your requests to the data controller, specifying the subject of the request:

CRMVILLAGE.BIZ SRL (Tax Code and VAT No. 03641400233), in the person of its pro-tempore legal representative, with registered office in Arcole (Verona), Via Alzana 2/c Telephone (+39) 045/5116489; PEC: crmvillage@pec.it.